Our services
We offer a range of services at Marketing Moments Agency, from practical day-to-day support to strategic advice we have you covered. We have split our services into three categories: practical marketing support including digital marketing, insight gathering and developing marketing strategies. All of our services mixed together provide you with a cohesive way of strengthening your marketing presence.
Practical marketing support
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Out of hours social media support
Do you want to engage with your customers on the weekend? But want to ensure your colleagues have the work-life balance they deserve? We offer packages to monitor your social media over the weekend.
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Content creation for your website
Marketing Moments Agency is on hand to help create content for your website, we have significant experience of writing SEO friendly copy and can help with content for your blog, static content or keyword research to inform your content plan.
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Content creation for social media
We have extensive experience of creating social media content for a variety of channels, including instagram reels and simple video content. We can help you come up with ideas of new content to share on your channels that will be relevant to your customers.
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Social media advertising
We have extensive experience of setting up, optimising and report on social media advertising. Including, but not limited to Facebook (Meta), Instagram and LinkedIn.
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Google PPC Activity
We can help you to set up your Google Adwords account and can support with optimising campaigns over time and helping you to acheive your marketing goals.
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Email marketing
We can help you to cut through the noise by creating and developing email campaigns that will help you to stand out. We will help you to drive improvements to open rates and click-through rate, by testing what is working.
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Internal communication activity
We can help you with implementing your internal comms strategy, from supporting with content creation to helping you to better understand your staff needs.
Insight gathering
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Digital audits
We can help you to better understand the current position of your website, social media and digital channels. Using data we will help you to identify areas of improvements and give you easy to follow recommendations.
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Customer persona development workshops
We run workshops to help our customers to define who their customers are, their main pain points and challenges and how we can better.
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Facilitation and collaboration
We believe that everything should start with a conversation and we’re experienced at facilitating those conversations and helping teams to find ways to collaborate to solve problems.
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Requirement gathering workshops
Are you about to start work on a new digital product? At Marketing Moments we have extensive experience of running requirement gathering workshops to help you to better understand internal stakeholder and customer needs. We will then help you to prioritise these requirements against the original scope.
Developing marketing strategies
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Strategy development and workshops
We can run a series of workshops with you and your team to help you to gain a better understanding of your current situation, what you want to achieve and how you are going to get there. Using design thinking principles.
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Creating and implementing marketing plans
We believe that the great marketing moments come from having a strong plan that is adaptable for the changing world around us. We will work with you to develop marketing plans that work for you!
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Content marketing strategy
At Marketing Moments Agency, we have extensive experience of creating content marketing strategies to increase organic reach across a range of channels, but to also increase brand engagement. We can help you to create a strong content marketing strategy and editorial calendar for your business.
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Situational analysis workshop
We can help you to better understand your current situation by offering this workshop on its own or as part of out strategy development workshops. During this workshop we will pull together marketing and key stakeholders to share information on internal and external environment. Resulting in a detailed TOWS analysis for the company. This workshop takes between 3—4 hours.
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Stakeholder mapping workshop
We can help you to better understand who you are communicating with and prioritise your engagement strategy moving forward. We will help you to look at the motivations and needs of different stakeholder groups and how you could add value.
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Customer journey mapping
We have extensive experience of creating customer journeys that drive improvement to conversion rate and customer experience. We will run a series of workshops to help you to document your customer journey as is, identify your moments of truth (or focus) and develop what you would like your customer journey to look like moving forward.